Privacy Policy

Last Updated: October 2025

Welcome to OD Cleaning Supplies (“we”, “us”, “our”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website odcleaningsupplies.ie or interact with us in other ways.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018 of Ireland.

  1. Who We Are

OD Cleaning Supplies Ltd
Website: https://odcleaningsupplies.ie
Email: info@odcsl.ie
Address: Unit 7 Block F Quin Road Business Park, Ennis, Co. Clare, Ireland V95 Y422

We are a supplier of cleaning products and related services in Ireland.
For the purposes of data protection laws, we act as the Data Controller of your personal information.

  1. What Personal Data We Collect

We collect and process the following types of personal data:

a. Information You Provide to Us

When you use our website, place an order, or contact us, you may provide:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details (processed securely through our payment gateway; we do not store full card details)
  • Account login details (if you create an account)

b. Information We Collect Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data (pages visited, time on site, etc.)
    This helps us improve our website and user experience.

c. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve site functionality
  • Analyse traffic and usage patterns
  • Remember your preferences
    You can manage cookie preferences through your browser settings or our Cookie Consent banner.
    See our Cookie Policy for more details.
  1. How We Use Your Personal Data

We use your data for the following purposes:

  • To process and deliver your orders
  • To respond to your enquiries and provide customer support
  • To send order confirmations, invoices, and delivery updates
  • To manage your account (if you register)
  • To improve our products, services, and website
  • To send marketing communications (only if you have opted in)
  • To comply with legal and regulatory obligations

We will never sell, rent, or trade your personal data to third parties.

  1. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Contract: To fulfil our contractual obligations (e.g., process your order).
  • Consent: When you have explicitly given consent (e.g., newsletter signup).
  • Legal Obligation: To comply with tax or regulatory requirements.
  • Legitimate Interests: For running our business, improving services, and ensuring website security.
  1. How We Share Your Data

We may share your information with:

  • Service providers (e.g., payment processors, couriers, hosting providers)
  • IT and marketing service providers that help us operate our website
  • Regulatory bodies or law enforcement when required by law

All third parties are required to handle your data securely and only process it according to our instructions.

  1. Data Storage and Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
Your personal data is stored securely on servers located within the European Economic Area (EEA).

If we ever transfer data outside the EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

  1. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes it was collected:

  • Order and transaction data: up to 7 years (for accounting/tax purposes)
  • Customer accounts: until you request deletion
  • Marketing data: until you unsubscribe or withdraw consent

After this period, data is securely deleted or anonymised.

  1. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access – request a copy of your data
  • Right to rectification – correct any inaccurate information
  • Right to erasure – request deletion of your data (“right to be forgotten”)
  • Right to restrict processing – limit how your data is used
  • Right to data portability – receive your data in a usable format
  • Right to object – to direct marketing or processing based on legitimate interests
  • Right to withdraw consent – where processing is based on consent

To exercise any of these rights, please contact us at info@odcsl.ie
We will respond within one month of receiving your request.

  1. Marketing Communications

We may send you marketing emails about new products, special offers, or updates — only if you have opted in.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

  1. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of these sites.
We encourage you to read their privacy policies before providing any personal data.

  1. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
The latest version will always be posted on this page with the updated date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

OD Cleaning Supplies
Email: info@odcsl.ie
Address: Unit 7 Block F Quin Road Business Park, Ennis, Co. Clare, Ireland V95 Y422

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:
https://www.dataprotection.ie/

 

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